Service, Support & Supplies

The Product Identification Network

As distributors of the Product Identification Network we pride ourselves on the service we provide, offering all of our customers a level of understanding and respect untouchable by many other organizations. This understanding and respect is the backbone of our service organizations, anticipating the needs of our partners and treating them just as we like to be treated. Our service programs are based on just that. They include:

  • On-site Technical Service
  • Depot Repair Service
  • Service Contracts
  • System Installations
  • Inventory Plans
  • Equipment Rentals

And we are LOCAL! The PIN Group has representation in all corners of the United States, so we can get to you FAST. All service technicians are factory trained on a continuous basis and offer personalized, professional service on equipment purchased from the PIN Group or other providers. We can help you when the chips are down - whether you have the latest technology or legacy equipment.

  • Inkjet Fluids - Ink & Solvents
  • Labels & Ribbons
  • Tape
  • Stretch Film
  • Strap
  • And much more!

Stocked parts and supplies, save you time and money on shipping.

And, our administrative teams are friendly and thorough. Whether they are shipping a product or preparing an invoice, they are going the extra mile to satisfy customers.

“It’s easy to do business with PIN.”

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Service/Building Materials
Service/Building Materials

The customer was using a small character CIJ printer to print on their product, rubber roofing material. An operator, unfamiliar with the equipment, poured rubber stamp ink into the printer when the low-ink alarm came on....read more

Service/Pet Food
Service/Pet Food

This customer was operating a 24/7 facility and could not get quick enough response working directly with the original equipment manufacturers (OEMs) on a variety of marking...read more